Seven-time “American Ninja Warrior” competitor Maggi Thorne is no stranger to flying on Southwest Airlines, now traveling the country as a motivational speaker, but something unexpected happened on a recent flight.
On a midday Southwest flight from Omaha, Nebraska, to Orlando, Florida, she says she was “shamed” for her outfit by a flight attendant and told she might have to cover up. The flight attendant told her she, “didn’t think I was appropriately dressed,” Thorne said. Thorne posted the story to X, formerly known as Twitter, last week with a photo of her outfit: an athleisure crop top and loose, high-waisted pants.
Thorne refused to cover up and reported the incident to another flight attendant after looking for and failing to find a passenger dress code policy. Thorne also said she messaged a friend, who happens to be a Southwest flight attendant, and asked her if she was aware of any such policy, to which her friend responded no. Initially, the second flight attendant said there was a policy for appropriate dress, but the situation diffused and Thorne was able to travel to her destination uninterrupted.

Smiley N. Pool, Dallas Morning News
A Southwest Airlines flight taxis to the runway Jan. 7, 2021, at Dallas Love Field in Dallas. Southwest Airlines' policy on passenger attire is under the microscope again on social media, following an “American Ninja Warrior” contestant encounter on a recent flight.
Other similar incidents involving Southwest have been reported in the past. Melinna Bobadilla claimed last summer that she was removed from a flight for defending a “young woman being shamed and harassed by an employee for wearing a tank top that was deemed too revealing,” she said in a viral Twitter thread that has since been made private.
In October 2020, Chicago woman Kayla Eubanks said she was stopped from boarding her flight for her attire and that, after demanding to see the policy that allowed that, the gate agent could not find the policy but would not relent until the flight captain loaned her a T-shirt. The Independent reported on the event, which was also posted to X.
There are more, and the vast majority of incidents like Thorne’s happen to women.
While other airlines have come under fire for attire-related incidents, notably American, United and Alaska Airlines, Southwest appears to make headlines most often for its interpretation of appropriate attire.
Chris Perry, a representative for Southwest, said in an email that “Southwest does not have a customer dress code policy.”
However, Southwest’s guide to traveling on a guest pass states travelers should “dress to impress. While Southwest’s dress code is relaxed and casual, you will be expected to present a clean, well-groomed and tasteful appearance.”
Additionally, the airline’s ticket contract — its so-called contract of carriage that defines terms of use for flying on a plane — specifies that “the carrier may, in its sole discretion, refuse to transport, or may remove from an aircraft at any point, any passenger. … Engaging in lewd, obscene or patently offensive behavior, including wearing clothes that are lewd, obscene, or patently offensive.”
Other airlines have similar clauses in their ticket fine print.
Delta may refuse to transport passengers “when the passenger’s conduct, attire, hygiene or odor creates an unreasonable risk of offense or annoyance to other passengers.” United singles out “passengers who are barefoot, not properly clothed, or whose clothing is lewd, obscene or offensive.”
American’s contract says, “Dress appropriately; bare feet or offensive clothing aren’t allowed.”
The vaguely worded policies leave much room for interpretation. In the case of Southwest, Perry said: “Our employees are responsible for following our contract of carriage.”
Many have responded to these incidents on social media and beyond, calling out the disproportionate effect attire policies seem to have on women.
Incidents such as what happened to Thorne are rare in the grand scheme of things, but they are not without a lasting impact.
“(I felt) shamed, embarrassed,” Thorne said. “I was definitely singled out, so I was frustrated.”
She also took issue with the fact that the flight attendant did this in front of other passengers and not in private: “It wasn’t discreet.”
Southwest has filed a formal complaint with senior leadership on Thorne’s behalf, but there is no specific policy on recourse for passengers like Thorne who feel they have been unfairly judged for their dress.
Southwest’s contract of carriage says, “A passenger who is so refused or removed is without further recourse to the carrier for any damages claimed by passenger, including the refund value of any unused portion of their ticket, and may be liable to carrier for costs and damages.”
In the case of Eubanks, whose Twitter post received over 40,000 likes, Southwest refunded her fare “as a gesture of goodwill,” according to The Independent.
“I haven’t previously had any issues,” Thorne said. “I was in disbelief.”
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Does Southwest have a dress code? American Ninja Warrior competitor ‘shamed’ for outfit on flight
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After the mega slump in 2020, the airline industry is looking to get back in the game. Having racked up over $250 billion in losses while lockdown restrictions were in place, airlines are keen to mitigate the losses they've incurred. The surge in air travel numbers brings cheer to the beleaguered industry.
Way.com has been keeping track of the current safety procedures and trends for both U.S. and international airlines. Here's a compilation (in no particular order) of the safest U.S., international, and budget airlines to fly right now according to their air safety crash records.

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After the mega slump in 2020, the airline industry is looking to get back in the game. Having racked up over $250 billion in losses while lockdown restrictions were in place, airlines are keen to mitigate the losses they've incurred. The surge in air travel numbers brings cheer to the beleaguered industry.
Way.com has been keeping track of the current safety procedures and trends for both U.S. and international airlines. Here's a compilation (in no particular order) of the safest U.S., international, and budget airlines to fly right now according to their air safety crash records.

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Does Southwest have a dress code? American Ninja Warrior competitor ‘shamed’ for outfit on flight
Phillip B. Espinasse // Shutterstock
Major crashes in the last 50 years: 0
Worst crash: None
Hawaiian Airlines is one of the safest airlines in the United States, which should come as no surprise given its sterling crash-free record. The airline has a fleet comprised entirely of Boeing aircraft and an average age of 12.8 years, the third-highest in North America. Its planes are furnished with cutting-edge safety equipment and it has invested extensively in pilot training, including a "One Team Safety" strategy to monitor crew engagement while flying.
Phillip B. Espinasse // Shutterstock
Major crashes in the last 50 years: 0
Worst crash: None
Hawaiian Airlines is one of the safest airlines in the United States, which should come as no surprise given its sterling crash-free record. The airline has a fleet comprised entirely of Boeing aircraft and an average age of 12.8 years, the third-highest in North America. Its planes are furnished with cutting-edge safety equipment and it has invested extensively in pilot training, including a "One Team Safety" strategy to monitor crew engagement while flying.
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Does Southwest have a dress code? American Ninja Warrior competitor ‘shamed’ for outfit on flight
VanderWolf Images // Shutterstock
Major crashes in the last 50 years: 7
Worst crash: 50 people died in 2006
Delta Airlines is a large American airline that has a strong safety record. It has received multiple honors for its devotion to safety, including being named the "World's Most On-Time Airline" for several years in a row by FlightGlobal. To protect the safety of its passengers and crew, Delta Airlines says it deploys advanced safety technologies, requires rigorous training for its pilots and crew members, and continually updates its safety measures.
VanderWolf Images // Shutterstock
Major crashes in the last 50 years: 7
Worst crash: 50 people died in 2006
Delta Airlines is a large American airline that has a strong safety record. It has received multiple honors for its devotion to safety, including being named the "World's Most On-Time Airline" for several years in a row by FlightGlobal. To protect the safety of its passengers and crew, Delta Airlines says it deploys advanced safety technologies, requires rigorous training for its pilots and crew members, and continually updates its safety measures.
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Does Southwest have a dress code? American Ninja Warrior competitor ‘shamed’ for outfit on flight
Carlos Yudica // Shutterstock
Major crashes in the last 50 years: 3
Worst crash: 257 people died in the crash of 1979
Alaska Airlines has a strict maintenance program and the best "no fly" list in the industry to keep unsavory characters from getting on the plane. The last accident it had was in January 2000, and its 23 years without a fatal accident makes it one of the safest airlines in the United States. Every plane is checked every three months to make sure it is safe to fly, and it comes with high-tech safety features that let pilots know right away if something could go wrong.
Carlos Yudica // Shutterstock
Major crashes in the last 50 years: 3
Worst crash: 257 people died in the crash of 1979
Alaska Airlines has a strict maintenance program and the best "no fly" list in the industry to keep unsavory characters from getting on the plane. The last accident it had was in January 2000, and its 23 years without a fatal accident makes it one of the safest airlines in the United States. Every plane is checked every three months to make sure it is safe to fly, and it comes with high-tech safety features that let pilots know right away if something could go wrong.
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Does Southwest have a dress code? American Ninja Warrior competitor ‘shamed’ for outfit on flight
Markus Mainka // Shutterstock
Major crashes in the last 50 years: 14
Worst crash: 271 people died in the crash of 1979
American Airlines is the world's largest airline in terms of fleet size and revenue. It consistently obtains good safety ratings because of its strong emphasis on maintenance and regulatory compliance. American Airlines received the Airline Transport Association's Award for Excellence in Safety Management and Operations in 2020, which recognized its commitment to passenger safety in all areas.
Markus Mainka // Shutterstock
Major crashes in the last 50 years: 14
Worst crash: 271 people died in the crash of 1979
American Airlines is the world's largest airline in terms of fleet size and revenue. It consistently obtains good safety ratings because of its strong emphasis on maintenance and regulatory compliance. American Airlines received the Airline Transport Association's Award for Excellence in Safety Management and Operations in 2020, which recognized its commitment to passenger safety in all areas.
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Does Southwest have a dress code? American Ninja Warrior competitor ‘shamed’ for outfit on flight
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Major crashes in the last 50 years: 11
Worst crash: 111 people died in the crash of 1989
United Airlines is regarded as one of the safest American airlines due to an impressive and lengthy track record of safety. The fleet of Boeing and Airbus aircraft, such as the Boeing 737 MAX and Airbus A320 NEO, are among the most recent and technologically sophisticated in operation today. United Airlines has developed an emergency response plan for all onboard incidents and state-of-the-art emergency simulators for pilot training. This is in addition to rigorous maintenance and repair routines.
Canva
Major crashes in the last 50 years: 11
Worst crash: 111 people died in the crash of 1989
United Airlines is regarded as one of the safest American airlines due to an impressive and lengthy track record of safety. The fleet of Boeing and Airbus aircraft, such as the Boeing 737 MAX and Airbus A320 NEO, are among the most recent and technologically sophisticated in operation today. United Airlines has developed an emergency response plan for all onboard incidents and state-of-the-art emergency simulators for pilot training. This is in addition to rigorous maintenance and repair routines.
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Does Southwest have a dress code? American Ninja Warrior competitor ‘shamed’ for outfit on flight
M101Studio // Shutterstock
Major crashes in the last 50 years: 0
Worst crash: None
Qatar Airlines is well-known for its world-class service and luxurious in-flight amenities. Not only does it provide highly rated guest services, but it also has stringent safety standards that have earned the airline numerous safety awards.
M101Studio // Shutterstock
Major crashes in the last 50 years: 0
Worst crash: None
Qatar Airlines is well-known for its world-class service and luxurious in-flight amenities. Not only does it provide highly rated guest services, but it also has stringent safety standards that have earned the airline numerous safety awards.
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Does Southwest have a dress code? American Ninja Warrior competitor ‘shamed’ for outfit on flight
Thiago B Trevisan // Shutterstock
Major crashes in the last 50 years: 0
Worst crash: None
Qantas Airlines follows a tight set of guidelines for training and maintenance Its fleet contains some of the most current planes on the market. Qantas Airlines provides cutting-edge navigation technology and redundant safety measures as part of its commitment to safety.
Thiago B Trevisan // Shutterstock
Major crashes in the last 50 years: 0
Worst crash: None
Qantas Airlines follows a tight set of guidelines for training and maintenance Its fleet contains some of the most current planes on the market. Qantas Airlines provides cutting-edge navigation technology and redundant safety measures as part of its commitment to safety.
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Does Southwest have a dress code? American Ninja Warrior competitor ‘shamed’ for outfit on flight
Bradley Caslin // Shutterstock
Major crashes since operations started: 0
Worst crash: None
Etihad Airways is a UAE-based airline that has been flying to places all over the world since 2004. It is consistently regarded as one of the top 10 safest airlines in the world, thanks to an impeccable safety record and advanced security systems.
Bradley Caslin // Shutterstock
Major crashes since operations started: 0
Worst crash: None
Etihad Airways is a UAE-based airline that has been flying to places all over the world since 2004. It is consistently regarded as one of the top 10 safest airlines in the world, thanks to an impeccable safety record and advanced security systems.
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Does Southwest have a dress code? American Ninja Warrior competitor ‘shamed’ for outfit on flight
Ryan Fletcher // Shutterstock
Major crashes in the last 50 years: 2
Worst crash: 257 people died in the crash of 1979
Air New Zealand takes safety precautions to new heights (pun intended!). It not only strictly adheres to international rules, but extra precautions set it apart from the competition. It has installed the most advanced avionics systems in commercial aviation and has consistently received high marks for airline safety.
Ryan Fletcher // Shutterstock
Major crashes in the last 50 years: 2
Worst crash: 257 people died in the crash of 1979
Air New Zealand takes safety precautions to new heights (pun intended!). It not only strictly adheres to international rules, but extra precautions set it apart from the competition. It has installed the most advanced avionics systems in commercial aviation and has consistently received high marks for airline safety.
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Does Southwest have a dress code? American Ninja Warrior competitor ‘shamed’ for outfit on flight
Abdul N Quraishi - Abs // Shutterstock
Major crashes in the last 50 years: 2
Worst crash: 81 people died in the crash of 2000
Singapore Airlines has a long history of safety and has won numerous honors for its safety standards and performance, including being voted the "World's Best Airline" and the "Best Airline in Asia" by Skytrax. To protect the safety of its passengers and crew, Singapore Airlines uses a mix of technology training for its pilots and crew.
Abdul N Quraishi - Abs // Shutterstock
Major crashes in the last 50 years: 2
Worst crash: 81 people died in the crash of 2000
Singapore Airlines has a long history of safety and has won numerous honors for its safety standards and performance, including being voted the "World's Best Airline" and the "Best Airline in Asia" by Skytrax. To protect the safety of its passengers and crew, Singapore Airlines uses a mix of technology training for its pilots and crew.
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Does Southwest have a dress code? American Ninja Warrior competitor ‘shamed’ for outfit on flight
Toni. M // Shutterstock
- Air Arabia
- AirAsia Group
- Allegiant
- Air Baltic
- easyjet
- FlyDubai
- Frontier
- Jetstar Group
- Jetblue
- Indigo
It's been three years since the pandemic hit. But the question that's on many travelers' minds is the same – is air travel safe right now? The American public certainly seems to think so. With borders opening up across the United States and the world, bookings have increased. In fact, the United Nations World Tourism Organization anticipates that travel numbers will reach pre-pandemic levels in 2023.
This story was produced by Way.com and reviewed and distributed by Stacker Media.
Toni. M // Shutterstock
- Air Arabia
- AirAsia Group
- Allegiant
- Air Baltic
- easyjet
- FlyDubai
- Frontier
- Jetstar Group
- Jetblue
- Indigo
It's been three years since the pandemic hit. But the question that's on many travelers' minds is the same – is air travel safe right now? The American public certainly seems to think so. With borders opening up across the United States and the world, bookings have increased. In fact, the United Nations World Tourism Organization anticipates that travel numbers will reach pre-pandemic levels in 2023.
This story was produced by Way.com and reviewed and distributed by Stacker Media.