The top 10 fast-food restaurants for customer satisfaction
The American Customer Service Index says Chick-fil-A scored 83 out of a possible 100 points, putting it four points ahead of the second-place finisher, Jimmy John’s. Here are the rankings:
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Chick-fil-A ranked as America’s best fast-food restaurant. See the study’s Top 10AP FILE
This July 19, 2012, file photo, shows a Chick-fil-A fast food restaurant in Atlanta.Â
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These fast food restaurants have the best drive-thrus, study saysAP file
In this Jan. 2, 2015, file photo, a sign advertises hiring opportunities at a Jimmy John's sandwich shop, as an employee walks out to make a delivery in Atlanta.
AP fileIn this Jan. 2, 2015, file photo, a sign advertises hiring opportunities at a Jimmy John's sandwich shop, as an employee walks out to make a delivery in Atlanta.
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These fast food restaurants have the best drive-thrus, study saysAP file
This is the sign on a Domino's Pizza shop in downtown Pittsburgh Monday, July 15, 2019.
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These fast food restaurants have the best drive-thrus, study saysAP file
FILE - In this Friday, Jan. 31, 2014, file photo, a KFC sign hangs in Saugus, Mass.
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These fast food restaurants have the best drive-thrus, study saysAP file
In this Feb. 8, 2016, file photo, shows a sign for the Chipotle restaurant in Pittsburgh's Market Square.
AP fileIn this Feb. 8, 2016, file photo, shows a sign for the Chipotle restaurant in Pittsburgh's Market Square.
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These fast food restaurants have the best drive-thrus, study saysAP file
In this April 12, 2017 file photo, a passer-by walks near an entrance to a Panera Bread restaurant in Natick, Mass.
AP fileIn this April 12, 2017 file photo, a passer-by walks near an entrance to a Panera Bread restaurant in Natick, Mass.
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These fast food restaurants have the best drive-thrus, study saysAP file
This Dec. 15, 2016, file photo shows a Pizza Hut restaurant in New Orleans.
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These fast food restaurants have the best drive-thrus, study saysAP file
A Starbucks sign hangs outside a Starbucks coffee shop in downtown Pittsburgh on June 26, 2019.Â
AP fileA Starbucks sign hangs outside a Starbucks coffee shop in downtown Pittsburgh on June 26, 2019.Â
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These fast food restaurants have the best drive-thrus, study saysAP file
This March 1, 2010, file photo shows an Arby's restaurant sign in Cutler Bay, Fla.
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These fast food restaurants have the best drive-thrus, study saysAP file
In this Friday, Jan. 7, 2011 photo a Five Guys hamburger restaurant under construction is advertising job openings
AP fileIn this Friday, Jan. 7, 2011 photo a Five Guys hamburger restaurant under construction is advertising job openings
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